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A day in the life of a Reitmeier Technician

It takes a special type of person to work in the ice and the snow, and regularly stand on 20-degree roofs. But for an HVAC service technician, it’s just another day at the office.

What it means to work with Reitmeier

We believe our role extends beyond the equipment we service. As our  president, Jeff Nusz, puts it, “It’s about more than just the machine—it’s about creating a balanced environment, making tenants happy, and freeing up our clients for what really matters.”

Preventative maintenance

We achieve this, first and foremost, by offering proactive solutions to potential mechanical issues. While other HVAC companies may do as little maintenance as possible so as to necessitate more expensive repairs later—our priority is to predict and prevent equipment failures, and ultimately protect our clients’ investment.

As such, Reitmeier technicians are trained to identify impending problems, provide clear client communication, and propose options before they cause unplanned downtime.

Client focus

Our service technicians are fanatical about serving our clients’ needs. Because this position is often the face of the company, it is crucial that he/she exhibits absolute professionalism and embodies Reitmeier mission and values in every customer interaction.

Our technicians become intimately familiar with each property they service, to maximize efficiency on each call. And for this same reason, no service call is complete without asking an important question: “Is there anything else I can help you with while I’m here?”

We know our clients are busy, and our work with them represents a very small part of their overall operation. As such, we’re mindful of the fact that HVAC is not always top of mind. We make ourselves available for any other service needs, thereby alleviating the need for a separate service call later.

Not only does this address any other looming issues—but also saves our customers money. Because our trucks are stocked with all necessary inventory, we don’t have to make costly trips to retrieve additional parts. Reitmeier technicians are trained to address any necessary service repairs on-the-spot, and are uniquely committed to quality customer service.

Continuing education, training, & development

Simply put, Reitmeier clients expect the best of the best. Our expertise is unparalleled, and Reitmeier is committed to the ongoing development and education of our team.

Our technicians are highly skilled, and familiar with the many complex components of an HVAC system such as motors, compressors, pumps, fans, ducts, pipes, thermostats and switches. They are also trained on a wide assortment of tools to accomplish the task at hand, including pipe cutters and benders, measurement gauges, acetylene torches, voltmeters, pressure gauges, and thermal imaging devices.

All Reitmeier technicians must have their boiler license (or be working toward it), and their limited energy license (which requires annual recertification). In addition to completing a state accredited apprenticeship program, each must graduate from Reitmeier University—a two-year continuing education program held at our corporate headquarters. Moreover, students must maintain an average grade of 80% or better with all educational activities.

Is commercial HVAC right for you?

Prospective HVAC professionals can count on a bright future. As new buildings are constructed and older buildings require updating, HVAC technicians will continue to be in high demand. HVAC technical experience is a specialized skill which will serve a world now more dependent than ever on skilled trade workers.

Reitmeier University

If you’re interested in pursuing a career in commercial HVAC, check out our innovative new program, Reitmeier University, which includes both traditional classroom instruction and structured mentorship in the field. You’ll learn everything you need to know about the HVAC industry, including functional skills, in-depth practical knowledge, and sustainable practices.

If you thrive on complex problem-solving and enjoy challenging, fulfilling work, we invite you to consider the field of commercial HVAC.

Click here to learn more about Reitmeier University, or visit our Career Center for open positions.

 

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